Microsoft CRM Support and Consulting Firm
As a leading Microsoft Dynamics CRM partner, MCC customizes each Microsoft
Dynamics CRM 4.0 implementation for your company's unique needs, including integration
with your key business systems and your corporate website. By connecting your employees
to information, you empower them to start selling more effectively.
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CRM Consulting Services
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Professional Service Description
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Microsoft CRM Business Consulting
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Our CRM Business Analysts and Solution Architects will analyze your existing
business processes and work cycle, gather business requirements, and develop a plan
for customization based on your unique business needs.
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Microsoft CRM Customization
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A MCC Microsoft Dynamics CRM Certified consultant will perform customizations of
Microsoft Dynamics CRM for your unique business needs.
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Microsoft CRM Server Installation
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Our qualified CRM System Administrator first evaluates your IT infrastructure to
determine whether it is ready for Microsoft CRM server installation; report problems
if any and advise on the changes in hardware or software that should be made. We
then install Microsoft CRM server on your server and check if basic functions
(such as email routing) work correctly.
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Microsoft CRM Data Migration
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If you currently use another CRM software and decide to move to Microsoft Dynamics
CRM, we help you migrate data from your legacy software to Microsoft CRM. We analyze
the data structure in your legacy system and find the best way to import it into
Microsoft CRM.
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Microsoft CRM Integration
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We perform integration with SharePoint and other systems to improve your business
productivity.
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Emergency Support
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Our Certified CRM Consultants can provide emergency support if you can
quickly configure remote access to your network. Our team of experienced CRM Administrators,
Developers and Network Engineers are able to quickly and efficiently resolve:
- System outages
- Performance problems
- Upgrade issues
- Error messages
Upon completion, Miles Consulting Corp will provide a Root Cause Corrective Action
Plan that will document what caused the issue, how it was corrected, and how to
prevent it from recurring.
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MCC Microsoft Dynamics CRM 4.0 Consulting and Support Services:
- Full-cycle Implementation (Preliminary Scoping, Strategic Planning, Requirements
Analysis, Design, Customization, Implementation, Integration, Testing, Deployment
and Support) of Microsoft CRM 4.0, 3.0 Upgrade and CRM Online.
- CRM Project Planning and Project Management
- Microsoft CRM 4.0 enhancement services: system integration, data migration, training,
custom development, reporting and business intelligence with SharePoint.
Your benefits when Miles Consulting Corp works for you:
- CRM 4.0 Experts, Solution Architects and System Engineers
- Microsoft Gold Certified Partner
- Adoption of proven methodologies to ensure timely delivery of projects.
- Dedicated development staff.
- Promotes partnership approach that leads to long-term relationship with the clients.
- Complies with full protection of intellectual property.
- Ability to ramp up/down team size based on project requirements.
- Ability to provide 24X7 support for critical applications.
- Quality assurance done internally (within the project) and externally (by the quality
assurance team).
- Understands the IT initiatives of the client and will identify areas where we can
add value.
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